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REQUEST A PRODUCT SAMPLE

Use the sample to
answer a buying question.

Request a named product, packed sample or custom-development reference with a clear review purpose, so feedback can be carried into quotation and production preparation.

  • Product or packed sample
  • Written review purpose
  • Approval points recorded
Asian sourcing engineer and Chinese line leader reviewing a first sample LED drawing board
IDENTIFIED SAMPLE REVIEWConfiguration, purpose and feedback stay connected.
BEST FORImportersDistributorsToy & gift retailEcommercePrivate label
SAMPLE WITH A PURPOSE

Choose the sample type before asking what it costs.

A product sample, appearance sample, packed sample and custom prototype answer different questions. Naming the purpose prevents a useful visual reference from being mistaken for full order approval.

01

Identify the configuration

Record the panel, base, controls, power arrangement, markers, accessories and pack status supplied for review.

02

Define the review

List the appearance, function, fit, contents, packaging or photography decisions the sample must support.

03

Capture the outcome

Separate approved points, rejected points, requested changes and open questions with a named sample reference.

BUYER DECISION GUIDE

Select the sample that matches the decision.

Sample scope should be proportionate to the project stage. Avoid paying for custom work when an existing configuration can answer the first question.

Decision fieldWhat to provideWhy it matters
Product referenceExisting board and supplied contentsSupports initial range and operation review
Appearance sampleShape, engraving, finish or color directionFocuses feedback on visual attributes
Packed sampleProduct, protection, insert and retail packagingReveals fit, contents and unboxing relationships
Custom prototypeNew geometry or adapted configurationTests feasibility and records development feedback
Pre-production referenceOrder-specific approved conditionCreates a named reference for production preparation
HOW IT WORKS

A controlled sample request

The sample remains useful when its identity and feedback survive the handoff to the next project stage.

  1. 1

    State the question

    Define whether you are selecting a product, reviewing appearance, checking packaging or developing a custom concept.

  2. 2

    Confirm the configuration

    Record the exact product, contents, power arrangement and pack status to be supplied.

  3. 3

    Review and comment

    Use observable feedback tied to the sample code instead of one general approval message.

  4. 4

    Choose the next step

    Carry approved points and open actions into quotation, revision or production preparation.

A STRONG FIT WHEN

Request a sample when physical evidence can change the decision.

  • You have a shortlisted product or defined concept
  • You know which attributes need review
  • You can identify the reviewer
  • You will record changes and open actions
CLARIFY BEFORE QUOTATION

Keep open points visible.

  • A sample cannot prove every production unit
  • One sample does not establish destination compliance
  • Photography should identify the sampled version
  • Custom feasibility must be confirmed before promises
ENQUIRY CHECKLIST

Information for a sample request

A short brief helps LumDigi identify the sample type and the questions that must remain open.

  • Company and business email
  • Product link or concept
  • Sample purpose
  • Target market and channel
  • Packaging or branding needs
  • Delivery country or region
FREQUENTLY ASKED QUESTIONS

Answers before you send the brief

Is a sample free?

Sample and delivery arrangements depend on the product, customization and destination. LumDigi confirms the applicable terms before preparation.

Can I request custom packaging with the sample?

Yes, but product and packaging stages should be identified. A packed sample is most useful after the product configuration and artwork inputs are sufficiently clear.

How should sample approval be recorded?

Use a sample code or clear product reference, approval date, reviewer, approved attributes, requested changes and unresolved items.

Does sample approval guarantee every production unit?

No. It establishes an identified reference. Production and shipment controls still need written specifications, methods and appropriate sampling.

REQUEST THE RIGHT SAMPLE

Start with the decision the sample should support.

Share the product or concept, review purpose, market and delivery region. LumDigi will clarify the applicable configuration and next step.

Request a Sample
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